Zaxbys Guest Experience Survey at

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Zaxby’s is a nation fast-food restaurant chain that has been operating since the 1990s by offering crispy chicken, delicious wings, and signature sauces. If you’ve recently made a purchase in one of its locations, consider taking Zaxbys guest experience survey which located at

You will be able to share feedback through participating in this online survey. Your input serves as helpful contribution for the company to make further improvement on their offered menu and service qualities. Find out more details about Zaxbys guest experience survey in this following post.

About Zaxbys Guest Experience Survey

Zaxbys guest experience survey is conducted by Zaxby’s, a fast casual restaurant chain in the U.S. that offers chicken wings, sandwiches, and other menu items. The first restaurant location ever was launched in early 1990 by Zach McLeroy and Tony Townley in Statesboro, near its current Georgia Southern campus location.

The restaurant chain operates in the Southern region of the country with over 900 locations across 17 states. A total of 190 locations are located in Georgia alone, making the state the largest market of Zaxby’s as of now. Majority of this chain’s restaurants are franchised with only 123 restaurants are owned fully by the company.

Zaxbys Guest Experience Survey at

The menu offered by Zaxby’s ranges from chicken wings, chicken fingers, appetizers, salads, and sandwiches. It is also popular for its dipping sauces with varying degree of spiciness from mild, to moderate, to extremely hot sauces called “Insane” and “Nuclear”.

Each restaurant of Zaxby’s has different decoration to emphasize their local location and region. For examples, stores located near university may feature decorations and decorations related to the college. Another example is the restaurant in Orlando, Florida that has decoration with theme of citrus industry.

Ever since 2007, the restaurant chain company has been featuring various celebrities for its advertisement campaign. The list of celebrities includes Little Richard, David Alan Grier, Clay Matthews, and many more.

By the end of 2019, the company successfully sat at the 4th position of the largest fast-food chicken restaurant chain according to its domestic sales. It was acquired by the Goldman Sachs Merchant Banking Division near the end of 2020 for $2 B.

Now, if you are interested in taking Zaxbys guest experience survey, you will be asked to answer an online questionnaire related to the quality of the restaurant’s menu and services. The questions range in various aspects, including price, store hygiene, and more.

Zaxbys guest experience survey won’t take more than 5-10 minutes to complete and it doesn’t require registration. For participating in this survey, the participants are going to receive interesting reward as explained further in the following section of this post.

Zaxbys Guest Experience Survey Details

Survey NameZaxbys Guest Experience Survey
Last Entry DateDecember 31, 2022
Survey PrizeA coupon code to redeem Big Zax Snak
Receipt ValidFourteen (14) days
Offer ExpiresThirty (30) days from the date printed on the receipt
Entry LimitOne (1) entry per cash register receipt per individual

Zaxbys Guest Experience Survey Prizes

Zaxby’s restaurant chain company is excited to hear your honest feedback through their hosted Zaxbys guest experience survey. As a form of appreciation for your willingness to complete the survey, you’ll receive a coupon code that you can redeem to get one free Big Zax Snak.

This coupon code can be redeemed in any participating Zaxby’s location. You have to exchange the code within 30 days after completing the survey or else it will be deemed as expired.

Zaxbys Guest Experience Survey Rules

  • Open to legal residents of the United States and the District of Columbia.
  • Individuals over 18 years of age or older.
  • Survey must be taken within 14 days from the date printed on the purchase receipt.
  • Coupon code must be redeemed within 30 days after the survey completion.
  • Limit to one entry per purchase receipt per individual.

Zaxbys Guest Experience Survey Requirements

  • An internet-connected device.
  • Comprehension of English, at least at basic level.
  • A purchase receipt from Zaxby’s with invitation code to the survey.

Zaxbys Guest Experience Survey at

  1. Access the Zaxbys guest experience survey at
  2. Input the following information as printed on your purchase receipt:
    • Invitation code to the survey
    • Time of your visit
    • The total of purchase you’ve made
  3. Input your answer as response to each question item in the survey.
  4. Acquire your coupon code after completing the Zaxbys guest experience survey to redeem on the participating Zaxby’s location on your upcoming visit.
  5. Leave your contact information if you wish to receive Zaxby’s information and newsletter in the future.

Zaxbys Guest Experience Survey Video Guide

Reference Links


Zaxby’s restaurant chain cannot wait to hear your feedback via Zaxbys guest experience survey. Do consider joining if you want to share your opinions and thoughts about their offered menu and service. Moreover, you can get a free menu item as an exchange of your participation.