KFC Customer Satisfaction Survey at www.mykfcexperience.com

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With more than 20,000 locations all over the world, KFC is a globally recognized fast food brands. If you love KFC and reside in the U.S., then you may be interested to take KFC customer satisfaction survey where you can leave your feedback as a customer of the restaurant.

Your contribution to KFC customer satisfaction survey allows the managing company to create better experience for the customers in the future. Read the following post to gather more details about this online survey.

About KFC Customer Satisfaction Survey

KFC (Kentucky Fried Chicken) is a popular fast food restaurant chain with specialization in fried chicken. It is based in Louisville, Kentucky. Along with Pizza Hut, WingStreet, Taco Bell, and The Habit Burger Grill, it runs under Yum! Brands as one of the multinational corporation’s subsidiaries.

The long history of KFC started during the Great Depression era, when Colonel Sanders, an American businessman, opened fried chicken restaurant in Corbin, Kentucky. Discovering the prospect of franchise restaurant concept, he launched the first franchise branch of KFC in 1952, in Utah.

KFC Customer Satisfaction Survey at www.mykfcexperience.com

When it comes to global expansion, KFC is one of the precursor and leading fast-food restaurant chain brands from the United States. By 1960s, it already had locations in Canada, the United Kingdom, Jamaica, and Mexico. Per 2019, it already cemented its name as the second largest fast-food restaurant chain in the world with over 22,000 locations in 150 countries, just behind McDonald’s.

KFC’s offered main menu is fried chicken ever since it was established, which makes it prominent amongst other fast-food restaurant industry that’s dominated by hamburger. Moreover, Colonel Sanders also successfully branded himself as the icon of this chain, with his image plastered on KFC’s advertisement until these days.

As mentioned before, Kentucky Fried Chicken’s primary menu item is the pressure fried chicken, which is claimed to be seasoned with secret combination of 11 herbs and spice. Other popular menu item from this fast-food restaurant chain is the “bucket” that contains large fried chicken portion.

Since the 1990s, the chain has been committing into expanding its menu range. Nowadays, it also offers chicken sandwich, chicken wraps, desserts, side dishes, salads, and soft drinks, amongst other menu items.

Now, if you have visited and made a purchase in one of the KFC outlets in the United States, you may be eligible to take KFC customer satisfaction survey.

KFC customer satisfaction survey is an online questionnaire that asks the respondents about their experience. Customers who retain their purchase receipt may access the survey by visiting www.mykfcexperience.com.

KFC Customer Satisfaction Survey Details

Survey NameKFC Customer Satisfaction Survey
Survey URLwww.mykfcexperience.com
Survey PrizeFree menu item
Receipt ValidSeven (7) days
Offer ExpiresThirty (30) Days after date printed on the purchase receipt
Survey LimitOne (1) entry per purchase receipt per individual

KFC Customer Satisfaction Survey Prizes

KFC values the contribution customers made by taking KFC customer satisfaction survey. So, as a form of appreciation, the fast-food restaurant chain provides an interesting reward for the participants.

Each participant who makes an entry by using their invitation code on their receipt within three (3) days after the purchase is eligible to receive a promo code. This promo code can be redeemed in any participating KFC outlet to receive one (1) free menu item.

KFC Customer Satisfaction Survey Rules

  • Open exclusively for customers of KFC in the United States.
  • Maximum one entry per receipt per individual.
  • Reward cannot be substituted with cash.

KFC Customer Satisfaction Survey Requirements

  • A device with internet connection.
  • A purchase receipt from KFC outlet in United States with survey invitation code.
  • Basic understanding of either English or Spanish.

KFC Customer Satisfaction Survey at www.mykfcexperience.com

  1. Visit the official site address of KFC customer satisfaction survey at www.mykfcexperience.com.
  2. Enter the following information as printed on your purchase receipt:
    • Outlet number
    • Time and date of your visit
    • Receipt number
  3. Press ‘Start’ to begin the KFC customer satisfaction survey.
  4. Read the question provided about your overall satisfaction level as a KFC customer then enter your response.
  5. Choose your order method.
  6. Read the question provided about your satisfaction level as a KFC customer based on particular aspects mentioned then enter your response.
  7. Read the question about whether you’re going to recommended KFC to others then enter your response.
  8. Type in your comment response about your satisfaction level if you have any. Otherwise, skip this step.
  9. Wrap up the survey by answering the rest of yes/no questions.
  10. Submit your response to KFC customer satisfaction survey to conclude.

Reference Links


Taking KFC customer satisfaction survey provides you with a platform to share your feedback and submit your thought as one of the fast-food restaurant chain’s customers. Your response will be used and helpful for the company to create improvement in the future. Moreover, you will also receive a redeemable code to gain free menu item as a reward.