Chick-fil-A Customer Experience Survey at

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In case you have visited and made a purchase at Chick-Fil-A recently, you may be eligible to take Chick-fil-A customer experience survey. Available to access online at, it requires the participants to provide their response over a simple questionnaire regarding the quality of menu and services at Chick-fil-A restaurant.

By sharing your feedback through Chick-fil-A customer experience survey, you are able to contribute to the future improvements made by the restaurant chain. In addition, there is also a special reward offered for each respondent.

About Chick-fil-A Customer Experience Survey

Chick-fil-A customer experience survey is hosted by Chick-fil-A, a major fast-food restaurant chain from the United States that specializes in chicken sandwiches. The name contains a play on a word “fillet” while the “A” is written in capital to indicate their “grade A” quality chicken. It is headquartered in College Park, Georgia.

Presently, the company runs more than 2,815 locations that spread across 48 states in the country, including the District of Columbia and Puerto Rico. Hawaii is the latest state in which it opened the location in, being only established there in early 2022.

Chick-fil-A Customer Experience Survey at

Previously, the restaurant serves breakfast menu before shifting into its current lunch and dinner offerings. Additionally, Chick-fil-A provides a range of catered options for their customers’ special events.

Chicken sandwich is the flagship menu of the restaurant, but according to a report in 2018, the most ordered menu item is waffle fries, which then followed by soft drinks, then chicken nuggets, and chicken sandwich. All these mentioned items are available in all Chick-fil-A locations.

The business strategy of this fast-food restaurant chain including focusing on customer service and compact menu, which is quite in contrast with majority of its competitors who compete to expand the menu to appeal new customers.

According to Franchise Times Magazine, the Atlanta-based restaurant chain sits at the 9th position in the list of the largest franchise company nationwide. It became the 3rd largest fast-food chain company in the country by earning a total sale of $11.3 B system wide.

Chick-fil-A customer experience survey is one of the employed approaches by the company to put emphasis on customer service to establish leads in the aspect of customer satisfaction in its respective industry.

In order to take Chick-fil-A customer experience survey, you will require the invitation code printed in the cash register receipt. Then, you need to provide your response according to your experience and satisfaction during your latest visit.

Chick-fil-A Customer Experience Survey Details

Survey NameChick-fil-A Customer Experience Survey
Survey PrizeOne (1) free Chicken Sandwich
Receipt ValidTwo (2) days
Offer ExpiresThirty (30) days from the date printed on the receipt
Survey LimitOne (1) entry per cash register receipt per individual

Chick-fil-A Customer Experience Survey Prizes

Your genuine feedback is extremely valued and appreciated by Chick-fil-A restaurant chain. Therefore, upon completion of Chick-fil-A customer experience survey, you will be eligible to receive a coupon code that you can redeem in the participating locations within 24 hours to get a free chicken sandwich.

Chick-fil-A Customer Experience Survey Rules

  • Open for legal residents of the United States who have reached age of majority.
  • Participant must retain a Chick-fil-A cash register receipt no older than 2 days.
  • Limit to one entry per purchase receipt per individual.
  • The offer cannot be extended if it has reached expiration date.

Chick-fil-A Customer Experience Survey Requirements

  • A device with internet connection.
  • A cash register receipt from Chick-fil-A with invitation code to the survey.
  • Basic comprehension of English or Spanish.

Chick-fil-A Customer Experience Survey at

  1. Visit Chick-fil-A customer experience survey site address at
  2. You may change the language to Spanish by pressing on the blue ‘Espanol’ hyperlink at the bottom of the page. Otherwise, skip to the next if you wish to continue taking the survey in English.
  3. Choose your order method.
  4. Provide your satisfaction of the menu and services offered.
  5. Provide your complaint with the offerings if you have any. Otherwise, press ‘No’ and continue to the next step.
  6. Provide your reasoning of the given satisfaction rating level (optional).
  7. Provide your response to the next yes/no questions regarding your order.
  8. Choose your ordered items from the list.
  9. Continue to provide your response to the following answers in Chick-fil-A customer experience survey provided by the site.
  10. Provide basic personal information details as required by the site, including your email address.
  11. Receive your coupon code via email within 24 hours that you can redeem to receive free chicken sandwich.

Chick-fil-A Customer Experience Survey Video Guide

Reference Links


Chick-fil-A customer experience survey is an easy and simple online questionnaire that can be accessed at www.mycfavisit. You may use the guide above to take this online survey and grab your reward of free chicken sandwich by using the given coupon code after you’ve completed the survey.