In case you have shopped at least once at a Home Depot, then there’s a chance that you’ve noticed an invitation statement to join the “…brief survey about your store visit” in the receipt. This Home Depot customer satisfaction survey also comes with a sweepstake as the reward.
Home Depot customer satisfaction survey is aimed for participants to complete a set of questions. It seeks to capture the customers’ experiences of visiting and making a purchase at Home Depot, with questions related to the products, interaction with staffs, and store condition.
About Home Depot Customer Satisfaction Survey
Home Depot customer satisfaction survey is hosted by The Home Depot, Inc. This United State-based company operates a home improvement retailer that distributes tools, appliances, construction items, services, etc. The main office of this company is located in Cobb County, Georgia, Atlanta.
The Home Depot, Inc. operates in the big box retail stores throughout the USA, which includes the District of Columbia, Virgin Islands, Puerto Rico, and Guam as well. Its locations can be found in Canada and Mexico. Aside from that, the company also runs e-commerce that can be accesses via its official website and mobile application.
The primary target market of Home Depots are the DIY and professionals, by providing more than 40,000 items of tools, appliances, paint, plumbing supplies, flooring, lumber, cabinetry, carpeting, and other products. The company of Home Depot also operates The Home Depot Pro that has over 70 distribution centers nationwide.
Currently, the Home Depot is the largest The Home Depot Pro in the world, with a total of over 500,000 employees and 2,300 stores across the United States, Canada, and Mexico. According to its financial reports in 2020, the company earned $12.9 billion of revenue and $132.1 of sales, in which over 90% of the numbers are gained within its home country.
Home Depot customer satisfaction survey is conducted to collect the customers’ feedback. The contributions from customers are then utilized by the company to make improvement as accordingly. In turns, the participants are offered with rewards as a form of appreciation.
According to the data by the Home Depot, there are more than 250,000 customers who participate in this survey in weekly basis. The customers are simply required to answer questions regarding the products and services provided by the store they’ve visited.
You can join this survey by choosing one of the two categories of participants: the professional or the consumer. If you join as a professional, then you have to provide an eligibility proof as construction worker, handyman, building operator, general contractor, and other alike occupations. Otherwise, you may join the survey as a consumer.
After you have completed the Home Depot customer satisfaction survey, you can join the sweepstake. In order to participate, you have to enter user ID and password as inscribed on a purchase receipt. These survey details must be used within 14 days after the transaction date.
Home Depot Customer Satisfaction Survey Details
Survey Name | Home Depot Customer Satisfaction Survey |
Survey URL | www.homedepot.com/survey |
Survey Prize | $5,000 gift card |
Entry Method | Via online |
Entry Limit | One entry person, per purchase receipt |
Home Depot Customer Satisfaction Survey Prizes
The sweepstake conducted for Home Depot customer satisfaction survey results in one winner for each participant category. Each of the selected winners will receive a gift card as the prize with value of $5,000. This prize cannot be substituted, transmitted, or re-assigned, except permitted by the Sponsor.
Home Depot Customer Satisfaction Survey Rules
- Legal residency of the United States, the District of Columbia, Virgin Islands, Guam, or Puerto Rico.
- Majority of age participant (over 18 years old) by the entry time.
- Purchase made within 14 days.
- No eligibility to join for Home Depot’s employees and affiliates, as well as the immediate family and the same household member of the mentioned individuals.
Home Depot Customer Satisfaction Survey Requirements
- An internet-connected device.
- Willingness to share feedbacks and required personal information.
- Understanding of English, Spanish, or French.
Home Depot Customer Satisfaction Survey at www.homedepot.com/survey
- Go to the Home Depot customer satisfaction survey site located at www.homedepot.com/survey.
- Select your participating category between a consumer or a professional.
- Press ‘Begin survey’ menu.
- Type in your postal code, then press ‘Next’.
- Type in the user ID and password as provided in your purchase receipt, then press ‘Next’.
- Present your response to each of the question item.
- Complete the Home Depot customer satisfaction survey then input your personal details and submit your response.
- Collect your sweepstake participating code and wait for further notice.
Home Depot Customer Satisfaction Survey Video Guide
Reference Links
- Home Depot Customer Satisfaction Survey Sweepstakes Rules: Home_Depot_Sweepstakes_US.pdf
- Home Depot Customer Satisfaction Survey Winner’s Lists: THD VOC – Winners List.pdf
- Home Depot Official Website: www.homedepot.com
Conclusion
It is highly recommended for you to take the Home Depot customer satisfaction survey and join the sweepstake if you are a customer there. If you have participated in the survey, then do follow their socials at Twitter or Facebook to keep up with the most recent announcements and news regarding the sweepstakes or other available deals.