Have you ever visited Big Boy recently? How is the service? If you have some opinion about their service, whether it is good or bad, you can give feedback by participate in Big Boy Guest Satisfaction Survey. The company would really like to hear your opinion.
To make sure the customers will never experience anything bad at Big Boy, they make this survey. They need a lot of customers to provide data to gain a deeper understanding about their shortcoming from the customer’s view.
Moreover, this important information can help the company to evaluate their progress over the years. Since it will be difficult to do the survey directly, the company make this online for everyone convenience.
About Big Boy Guest Satisfaction Survey
Founded in 1936 by Bob Wian, Big Boy is one of the restaurants chains located in California with its headquarter in Cincinnati, Ohio. Now, in the United States, it has more than 80 branches, and in Japan, it develops 250 restaurant locations.
To facilitate the customers, this company conducts the Big Boy Guest Satisfaction Survey. It is available only for some periods of time. It might be held for once a month, once in three or six months, or even once a year, according to the management team.
In addition, the survey contains some specific questions, especially about the service, for example the satisfaction rate for food’s price, food’s taste, cleanliness, and employee attitude. There is also a special column for complaint.
The customers can tell their experience when visiting Big Boy. If it is something bad, the company surely will try to improve their service.
Big Boy Guest Satisfaction Survey Details
|Survey name||Big Boy Guest Satisfaction Survey|
|Country||California, Unites States|
|Entry method||Online survey|
|Entry limit||1 per receipt|
|Prize||Free Big Boy coupons for free foods|
Big Boy Guest Satisfaction Survey Prizes
There is definitely a prize prepared by the company as a gratitude for participating in Big Boy Guest Satisfaction Survey. This survey surely gives benefit in form of reward.
The reward given by Big Boy is the coupon codes that can be exchanged with free foods from their menus. Using a free food as the prize is a kind of promotion to increase the sale. It also satisfies the customer’s desire to taste the menus they can’t afford.
Big Boy Guest Satisfaction Survey Rules
- To join Big Boy Guest Satisfaction Survey, you should be at the legal age of 18 years old.
- You are the legal resident of United States.
- Have a good understanding in English, at least at basic level.
- You can only participate the survey one time.
- The employees and anyone who related to the company cannot participate in this Big Boy Guest Satisfaction Survey.
- The final date is the last day of the month.
- You must keep the receipt to redeem the coupon and get the free food.
- You must have a valid email address and phone number.
Big Boy Guest Satisfaction Survey Requirements
- You should prepare a device, such as mobile phone, tablet, laptop or computer to do the Big Boy Guest Satisfaction Survey.
- Have a stable internet access.
- Have a purchase receipt of Big Boy Restaurant from the recent visit.
- Good at English, at least understand the basic English.
- Provide a valid email address and phone number. The winner will be noticed by email or phone.
Big Boy Guest Satisfaction Survey at www.bigboy.com/survey
- Go to the official website at www.bigboy.com/survey to access Big Boy Guest Satisfaction Survey.
- Prepare the purchase receipt before starting the survey.
- Enter your personal information, such as the name, email address, phone number, and birthday to start the survey.
- Enter the date of your visit, and the invitation code that can be found on your receipt.
- Rate your overall satisfaction from your last visit at Big Boy. There is an option presented, just pick the most suitable one based on what you have experience.
- There will also be some questions. Answer them honestly. It can genuinely help the company to improve the service.
- After completed all questions in Big Boy Guest Satisfaction Survey, you will get a Big Boy coupon code that can be exchanged for a free food on your next visit.
Big Boy Guest Satisfaction Survey is designed to make an evaluation of company progress. Whether is it going toward a good or bad thing, it can be seen after the survey has done. With the survey, the company will get the important information about the customer’s experiences, so they can make an improvement. Therefore, make sure to take part in this survey, and enjoy the better service and benefits on your next visit.