Arby’s Guest Experience Survey at

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Arby’s Guest Experience Survey at – Fast-food restaurant is all about serving at the speed of light, but considering the tight competition in the marketplace today, offering the best customer service and building loyalty are considered essential as well. Arby’s guest experience survey is one of the measuring tools used to assess the customer feedback of this nation’s 2nd largest fast-food restaurant chain.

Arby’s would love to hear your feedback related to your visit and purchase. You are invited to take Arby’s guest experience survey if you’ve recently made a trip and have a purchase receipt with a survey invitation code in your hand. It is a simple online survey that won’t take more than 5 minutes of your time.

About Arby’s Guest Experience Survey

Arby’s is a global fast-food restaurant chain established in Boardman, Ohio, in 1964 by Forrest and Leroy Raffel. It currently has the main office located in Sandy Springs, Georgia. Arby’s is the flagship brand of Inspire Brands, which was formerly known as Arby’s Restaurant Group, Inc.

This American-based restaurant chain sits at the third position regarding the revenue and owns over 3,400 restaurants. Their locations spread across 8 countries aside from the United States: Mexico, Canada, Puerto Rico, South Korea Turkey, Kuwait, Qatar, and Egypt.

Arby’s Guest Experience Survey at

According to a financial report in 2020, Arby’s sales achieved around 4.22 B U.S. dollars. It is an increase from 3.89 B in 2018.

The restaurant brand is most known for its roast beef sandwiches and curly fries. It also offers deli-styled sandwich under the trademarked name ‘Market Fresh Sandwiches.’ Its initial lineup includes Roast Beef & Swiss, Roast Ham & Swiss, Roast Turkey & Swiss and Roast Chicken Caesar.

Except for the menu item Roast Chicken Caesar, the standard Market Fresh Sandwiches has ingredients of sliced Swiss cheese, tomato slices, red onion rings, green lettuce, mayonnaise, and spicy brown honey mustard.

Several of Arby’s locations serve breakfast menu item as well. These include 24-hour Love’s Travel Stops and Country Stores and Pilot Flying J.

The fast-food restaurant chain cares a lot about their customer and their feedbacks. In order to increase the quality of their product and service, the operating company hosts an online survey called Arby’s guest experience survey. It also offers a reward which details will be revealed below.

The final aim of this survey is to increase the level of Arby’s customer satisfaction across the board. That’s why the survey includes question related to the quality and taste of the menu, order accuracy, speed of service, restaurant’s hygiene, and staff’s friendliness.

Arby’s Guest Experience Survey Details

Survey NameArby’s Guest Experience Survey
CountryThe United States
LanguagesEnglish and Spanish
Survey PrizeAn entry to sweepstake with daily prize of $500 or weekly prize of $1,000
Entry MethodsVia online
Survey Limit1 entry per purchase receipt per person

Arby’s Guest Experience Survey Prizes

All eligible participants of Arby’s guest experience survey who have completed and submitted their survey will receive one entry to a sweepstake. This sweepstake gives the participant a chance to win daily prize of $500 or weekly prize of $1,000.

Arby’s Guest Experience Survey Rules

  • Legal residents of the fifty United States and District of Columbia.
  • Individuals who are aged 18 or older.
  • Winner of sweepstake cannot transfer the prize or substitute for cash.
  • Employees of Arby’s along with their immediate family members or members of same household are not allowed joining the sweepstake.
  • Void where prohibited by law.

Arby’s Guest Experience Survey Requirements

  • A proof of purchase at Arby’s with Arby’s guest experience survey invitation code.
  • An internet-connected device.
  • Basic comprehension of either English or Spanish.

Arby’s Guest Experience Survey at

  1. Access the Arby’s guest experience survey site located at or
  2. Choose the language option that you prefer.
  3. Type in the 4-digit survey invitation code as written on your purchase receipt along with:
    • The number of restaurant
    • The time and date of your visit
    • The amount that you spent
    • Order method
  4. Press ‘Next’.
  5. Begin to answer the available question items. Complete the Arby’s guest experience survey and make sure you don’t skip any question.
  6. State your agreement to partake in the sweepstake.
  7. Input the personal information as required for contacting purpose in case you are chosen as the winner of the random lucky draw.

Arby’s Guest Experience Survey Video Guide

Reference Links


Arby’s guest experience survey is an online poll with primary goal of gauging the customer satisfaction level. Your input will contribute to the improvement of the restaurant chain’s products and service, so do consider taking it if you are a regular at Arby’s.

You can simply follow the step-by-step guide above after you’ve made a purchase at Arby’s. Don’t miss your chance to enter the sweepstake and be the winner of daily prize of $500 or weekly prize of $1,000. However, before that, make sure that you’ve checked your eligibility as participant in the explained rules and conditions of Arby’s guest experience survey above.